What our clients say
Your staff are wonderful people to work with no matter the present situation. I would suggest them for any company looking for overnight answering services.
As a property management firm, we need to communicate with clients on a 24/7 basis. Receiving a large volume of calls can be a challenge, but Around the Clock Answering Service provides us with professional, reliable service every day of the year! Our thanks to your staff for putting the emphasis on quality!
They do a great job and clients have appreciated the live answering. Thank you for all you do to support my business.
I would like to thank [the] Answering Service for outstanding responsiveness to me when our phone system was hit by lightening. Your entire staff are truly wonderful. Being in a service industry, what our customer’s hear as their first contact with us is extremely important. [Their] professionalism and thoroughness is top notch. I would highly recommend…to anyone.
Their courteous phone representatives and supervisors literally answer phones 24 hours a day. We get messages sent to us the following business day and return customers’ calls at that time. We’ve worked with Around the Clock Answering Service for many years now and look forward to having them available to help our customers for years to come.
For the past 19 years, we have been using [the] Answering Service for our after-hours answering service. As a medical practice, we need a reliable answering service as our partner and [they have] been everything we could ask for in an answering service. The staff is always professional and courteous – they have been able to help us at a moments notice when we have lost power or when the weather has forced us to close. In those years, never have we had a patient complaint or issue with the service. They have state of the art systems that provide us with different options to improve and enhance the service that we provide to our patients.
I’ve had the pleasure of working with your company since you provided answering service for our medical clinics. Your staff is great at knowing all of our providers’ needs and being responsive to all their requirements. I’d highly recommend you to anyone seeking a highly professional, efficient answering service.
I would like to send a compliment to our answering service. Yesterday, we had a hot water heater gasket that blew causing water damage 12 to 14 units plus 6 floors of common hallways. I called the answering service and asked them to call me directly… because I was working from my cell phone to locate residents and communicate with them with updates and answers to their questions. The answering service immediately switched all calls to me and contacted me immediately when someone called. There were at least 2 occasions they had owners on hold while they reached me for an answer to their questions. Thank you to our after-hours service!! JOB WELL DONE!