Keep Your Customers Satisfied with Answering Services that Respond to Their Needs

We know that your business depends on a lot of things, but there are few (if any) as important as your customers. Our job is to make sure that their needs are taken care of as soon as they call in. When you need to focus on other aspects of your business, don’t let customer service decline. Call us today and get the answering services you need.
Nationwide Answering ServicesContact Us Now

We have Offices in two States

Illinois
&
Michigan

Our Michigan Office

Phone:
269.382.8500 or 800.837.8700

Address:
433 S. Rose Street
Kalamazoo, MI 49007

Our Illinois Office

Phone:
773.545.6066 or 800.865.6640

Address:
6767 N. Milwaukee Ave, Suite 209
Niles, IL 60714

OUR SERVICES: Nationwide Answering Services Provided

  • Toll Free Number to Forward Your Line
  • Live Receptionist Assistance
  • Message Delivery Via Fax, Email, Text, and Paging
  • Call Patching
  • Message Archiving
  • Voice Mail
  • Appointment Scheduling
  • Order Taking/Entry
  • Wake-Up Calls
  • Service Customization… Tell Us About Your Situation

OUR SERVICES:

Nationwide Answering Services Provided

  • Toll Free Number to Forward Your Line
  • Live Receptionist Assistance
  • Message Delivery Via Fax, Email, Text, and Paging
  • Call Patching
  • Message Archiving
  • Voice Mail
  • Appointment Scheduling
  • Order Taking/Entry
  • Wake-Up Calls
  • Service Customization… Tell Us About Your Situation

Why Choose Us

  • Professional telephone receptionists
  • Pleasant & experienced staff
  • State-of-the-art systems
  • HIPAA & HITECH compliance
  • 24 hours a day, seven days a week, 365 days a year

Professional

Around The Clock Answering Service has been serving its customers since 1972, providing individuals, businesses and organizations with quality, professional answering and scheduling services.

Our Staff

Our staff is committed to providing you with a courteous and expert service.

Advanced Technology

We utilize the latest software & hardware technology for maximum flexibility & reliability.

Contact Us Today

9 + 9 =

What are our customers saying …

Your staff are wonderful people to work with no matter the present situation. I would suggest them for any company looking for overnight answering services. -Christine C.

Industries we serve

Construction

ncrease your Project’s efficiency with an Answering Service that specializes in the Construction trades

Construction contractors have quite a few responsibilities. They have to oversee a project’s progress and make sure employees work efficiently and stay safe. Some may even work alongside their employees as they build houses and office buildings. Between examining equipment, stocking materials, helping employees, and filling out paperwork, many contractors have no time to answer phones.

Call Around The Clock Answering Service. We don’t want you to miss any important calls because you didn’t have time to receive them. When you choose us as your construction answering service, we’ll ensure you never miss out on critical information. We’ve served companies like yours since 1972, so you can depend on us to provide responsive, competent services.

Enjoy a Variety of Services

We offer the follow to contracting offices and job-sites nationwide:

  • Receptionist (not machine) voice answering
  • Message taking and subsequent delivery thought email, text, or your preferred method
  • Order entering
  • Appointment scheduling
  • Call patching
  • Voice mail service

Does your office or job site have a toll free number for forwarding your line? If not, we can provide you with one.

With the above services, we ensure your suppliers, partners, clients, and employees get the attention they deserve, even if you can’t come to the phone. Say goodbye to the days when you received angry emails or lost clients simply because you couldn’t make it to the phone in time.

Call or Email to Receive a Custom Quote

We charge for our construction answering service on a per message basis. We know that your needs change, so a flat weekly or monthly rate won’t help you save money. We construct our services around your needs to boost your peace of mind. Contact us to get a custom quote.

Law Offices

Find more hours in your day by hiring an answering service that caters to the concerns of Attorneys and the legal community

As a lawyer or other legal professional, you know what it’s like to arrive at the office with a full workload already awaiting you. You regularly have client consultations, court appearances, and depositions filling your daily calendar to capacity. Even before you go to those appointments, you have to prepare with hours of meticulous research and writing.

Phone calls are another important part of your legal practice, but they certainly occupy a large portion of your day. Spend less time on the phone and more time serving your clients. Choose our professional legal answering service to handle your calls.

Focus Your Resources to Improve Your Service

It’s easier to focus on complicated or time-sensitive matters when phone calls don’t interrupt your day. The staff at Around the Clock Answering Service provides answering and voice mail services to make that possible. Here’s how:

  • You won’t miss important calls when you’re out of the office. We have someone available 24/7 to take incoming calls and capture all the critical details.
  • You have the freedom to respond to calls when it’s most convenient for you. We archive and document every call, giving you the records you need to return each one without missing a message.
  • You know your clients are speaking to friendly professionals. On average, our receptionists have eight years of experience, so you can expect them to handle each call with respect and competence.
  • You can choose the plan that makes sense for your firm. We offer plans to fit every need and budget, including pay-per-message options.

Learn More

You represent others in court. Let our personable and professional staff represent you over the phone. To discover how your firm can benefit from our legal answering service or to request a free quote, call 800.865.6640 or email us at info@atc-service.com or through our contact form to get a custom quote.

Health Providers

Choose Us as Your 24/7 Medical Answering Service

When you work in the health care industry, you have many responsibilities. Whether you operate a pharmacy, clinic, or hospital, you often have a number of customers and patients to care for at once. To meet their needs, you have to temporarily push some responsibilities aside, like answering the phone.

However, the customers or patients who call you often have pressing needs as well, and they depend on you to provide quick answers. Give them the answers they need by hiring a qualified medical answering service. The team at Around The Clock Answering Service has served many kinds of businesses since 1972, so you can depend on us to help you take care of your patients.

Benefit from Our Services

No matter where your clinic or pharmacy lies nationwide, we give you the following services:

  • Live receptionist answering, not a machine
  • Message delivery via email, text, and more
  • Appointment scheduling
  • Call patching
  • Voice mail service

If you don’t already have a toll free number to forward your line, we can provide you with one. Choose all or some of these services as your needs dictate. Regardless of which ones you choose, our team will give your customers and patients the care they deserve. We’ll treat them with compassion and help them feel relaxed as they wait for your attention.

We bill our services on a per message basis. We don’t want to charge you a flat weekly or monthly rate because we understand that your needs change. You can count on us to tailor our services to your facility’s requirements.

Contact Us

If you have any questions or you’d like a free quote on our medical answering service, call us at 773.545.6066 or 800.865.6640. You can also email us at info@atc-service.com or through our contact page.

Property Management

Make Us Your Property Management Answering Service for Maximum Convenience

You work hard to make your properties comfortable for your tenants. You promptly respond to any issues during the day, and you keep extended hours so your tenants have someone to turn for help. However, you may find yourself too swamped to answer phones, and you and your employees have to go home sometime.

Because you don’t want to limit your tenants’ access to assistance, you need a property management answering service to take your calls when you can’t answer them. Call Around The Clock Answering Service.

Lighten Your Load with Our Services

Since 1972, we have proudly assisted individuals, businesses, and organizations with competent, responsive answering solutions.

We provide a number of answering service options nationwide, including:

  • Live voice answering
  • Message taking and delivery via text, email, etc.
  • Call patching
  • Appointment scheduling
  • Order entering
  • Voice mail service

We also offer a toll-free number to forward your line. No matter what services you need, our highly-experienced staff will ensure your tenants feel well-cared for, even if they don’t talk to you on the line. Our responsiveness may even enhance your relationship with your tenants because they’ll speak to live receptionist, not a machine.

Enjoy Fantastic Rates and Service

When you purchase services from us, we bill you on a per message basis, so you’ll save money. We won’t charge you exorbitant rates for the few calls you miss after hours or while you help another tenant. We also have experience working with a wide range of clientele, so you can trust us to tailor our services to your needs.

Call for a Custom Quote

Let us use our property management answering services to make your job easier. If you’d like a quote call us at 773.545.6066 or 800.865.6640 or email us at info@atc-service.com.

Small & Medium Sized Businesses

Improve Your Efficiency with Our Small Business Answering Service

As a small business owner or employee, you understand that efficiency is central to your organization’s success. That’s why we offer professional, courteous phone services that give you more time and resources to devote to other concerns. Use our small business answering service to improve your operations and save valuable time.

Our Small Business Services

We offer a variety of useful services that benefit small businesses. Instead of spending your own time and resources on phone calls, trust our professionals to take care of these tasks for you:

  • Live voice answering
  • Message taking and delivery
  • Appointment scheduling and related services
  • Order entry
  • Voice mail services
  • Dispatch-related services

We also offer custom virtual office solutions made specifically for small businesses. Whatever services you choose, our operators will always answer the phone with a pleasant, professional demeanor that will reflect well on your company.

Our Company’s Commitment to Your Business

As a small operation ourselves, we understand what your small business looks for in an answering service. We do our best to give you affordable services without sacrificing quality.

Because your phone needs are as unique as your organization or business, we can also tailor our answering services directly to your specific requirements. We work with clients in a wide range of professions, so we’re confident that no matter what industry you belong to, we can give you exactly what you’re looking for.

Contact Us

To learn more about what our small business can do for yours, call us toll-free at 800-865-6640 or 800-837-8700. We’re available to take your call 24/7. If you prefer to email, click here, and we’ll answer your inquiry shortly. We look forward to making your life easier and more productive with our small business solutions today!

Frequently Asked Questions

We have collected some frequently asked questions and provided answers to help you with the process of selecting an answering service that best fits your business. We address what CAS and ATC stand for, a contact form to ask your own questions, and the Voice Mail Instructions for our customers utilizing that service.